Category: eCommerce

Custom edited Shopify Gift Card design

Customising Shopify Gift Cards

The need for Customising Shopify Gift Cards is on the rise. In April 2020, Shopify enabled Gift Cards on all plans as a result of COVID-19. Announced as a temporary feature, Gift Cards were previously not available on the “Basic” plan and was one of the biggest draw cards to upgrading to the “Shopify” plan.

The Shopify Gift Cards are not perfect though. The customisation of the design and delivery seems to have had an oversight by Shopify. Customising the design and giving and redeeming the Gift Cards is over-complicated.

Once your Gift Cards are enabled in the dashboard, they are setup as a “Gift Card” each denomination as a variant. On sale of a gift card, an automatic email is sent to the purchaser with a unique code which they then forward to the receiver.

By default this email does not include instructions on redeeming the voucher, so include in the product description, FAQs and by editing the email text. Also ensure you include clearly that the Gift Card will only be delivered to the purchaser only and they need to forward onto the receiver.

The process of delivering the gift card to the purchaser with no option to send directly to the receiver seems illogical. The latest updates from Shopify as of June 2020 show they have no intention of changing how this works.

Default Shopify Gift Card
Default Shopify Gift Card

Editing the Default Gift Card Image

The default image included in the email is a red card with white bow (as above). Editing this image requires overly complicated changes to the template file code, with a tutorial available on Shopify’s website. Beware one wrong keystroke and things across your website could go horribly wrong. Keep backups of your work before you make any changes.

Editing the Default Shopify Gift Cards Email Text

Editing the default Gift Card text is slightly easier. In the Shopify dashboard visit Online Store -> Themes -> Edit languages -> Gift Card and make your text changes there.

Looking for more customising of your Shopify Gift Cards?

Even after changing the default Gift Card email image and text, the email still remains bland. Without knowledge of editing code, this is as far as the average Shopify owner will progress too. To fully customise your Gift Cards further you will need to engage a developer.

Custom edited Shopify Gift Card design
Customised Shopify Gift Card for client French Cargo

Need More Help?

Contact us to discuss customising your Shopify website and Gift Cards. Sign up to our Tips & Tricks and we will email you when we release more tips.

Best WordPress Plugins – Email Log

With over 56,000 plugins in the WordPress plugin directory, finding the right plugins for a WordPress website can be difficult to navigate. Each site has it’s own specific needs based on the site functions, but there are some plugins such as Email Log that can benefit any WordPress or WooCommerce site.

Email Log is a free simple plugin that allows you to log and view all automatic emails sent through your WordPress site, including any WooCommerce emails. 

This little handy plugin comes into its own when debugging email issues on WordPress and during testing. From the simple table, you can filter, sort and view any emails sent to your customers and admin including based on date, email, subject etc.

The plugin has a number of premium paid-for add-ons, but these aren’t necessary for the general function of the plugin. If you don’t purchase any of the premium add-ons just remember you will need to delete any old logs you no longer want to keep manually.

Found any plugins that you love? Let us know!

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Contact us to discuss your eCommerce website. Sign up to our Tips & Tricks and we will email you when we release more tips.

Information is correct at time of posting. Before installing, ensure the plugin is still kept up to date and on the correct PHP and WooCommerce versions.

Top 5 Reasons Shopify vs Woocommerce

I’ll start this by prefacing, each of these e-commerce platforms definitely has their place in the market depending on your business and requirements for your online store.

This comparison is brief, that’s how it’s intended and is based on my own experiences in developing sites on both platforms. If you’re unsure or want to chat about which platform best suits your business, get in touch.

So my top 5 why’s for each platform (with a few little caveats thrown in):


Shopify is a subscription-based eCommerce platform, hosted on Shopify’s server environment. Incurring a monthly cost for the platform plus any app charges, it is hosted on Shopify’s server environment and includes your SSL.

  1. Shopify is quick to get selling. The setup in the dashboard of a basic site is relatively quick and as an all-in-one package no need for SSL, hosting and software installs. (If you want any changes to the layout or additional functions, and chances you will, you will need a developer to edit the Shopify liquid code or an additional paid-for app)
  2. Shopify’s dashboard is simple and easy to use. (Beware, simplicity does mean losing some functionality and design options in layout)
  3. The mobile experience for both customers and the store owner is better. Customers experience a mostly quicker website and store owners have a streamlined mobile dashboard to quickly access orders (Streamlined does mean losing out on some features though).
  4. Shopify does great customer experience, with a simple, quick and easy to use checkout.
  5. Shopify’s support is 24×7 via email, open chat and phone call as well as their knowledgebase.

If you asked me one reason why I wouldn’t pick Shopify? Shopify comes with inaccessible code (referred to as “liquid” templates by Shopify). This restricts just what I can do as a developer to achieve functions customers ask for in their store. Apps are sometimes an option, however, these can have (and normally do) ongoing monthly costs


WooCommerce is an open-source platform that can be downloaded for free as an add-on to the free WordPress platform. The software is then loaded onto your chosen hosting company and requires an SSL.

  1. WooCommerce is completely customisable (just about) including functions, layout as well as design due to the open-source coding. (Many WooCommerce templates have advanced easy-to-change customisation options, however, some changes require code editing by a developer)
  2. WooCommerce templates and plugins are available in the 1000s in both free and paid for markets. (Pick your template and plugin wisely, one that is well supported and updated)
  3. Yoast for SEO for WooCommerce is a premium plugin perfect for ultimate control over your Search Engine Optimisation (SEO) with both free and paid-for versions available. (Technically Shopify can build a quicker loading website, which helps SEO rankings, however, a (possibly) slightly quicker website doesn’t quite outweigh the benefits of the SEO control Yoast provides)
  4. WooCommerce is a plugin to WordPress, a robust blogging platform. There is a more advanced dashboard and customer experience when it comes to blog posts and content pages to its competitors. (The dashboard may be overwhelming to some, but once you’ve navigated around for a while this is quickly overcome.)
  5. Being an open-source coding, developers love nothing more than playing around and stretching the functions in the coding, meaning many functions that aren’t available in other eCommerce platforms are. (Support isn’t straightforward, WooCommerce itself has email and open chat support as well as a range of knowledgebases and forums. However, each plugin needs to be supported by their developer, and how they handle support varies)

Why wouldn’t I suggest WooCommerce? While over time the dashboard does become easy to navigate, it can be overwhelming particularly to extremely non-tech people. There are a number of pages, products have many more options than Shopify which can also be overwhelming.

Conclusion: I hope that helps somewhat. Brief, but a starting point for building your eCommerce website.

Need More Help?

Contact us to discuss your eCommerce website. Sign up to our Tips & Tricks and we will email you when we release more tips.